Policies and Resources
SCHEDULING
REGULAR LOBBY HOURS
Monday – Friday
- 6am – 6pm
- *12-1pm > Nap/Lunch Time (No pick-ups or drop-offs)
Weekends
- 8am – 10m
- 4pm – 6pm
- For scheduled pick-up and drop-off only
RESOURCES
2026 HOLIDAYS
No Daycare, Pick-Up or Drop-Off
- January 1 – New Years Day
- January 19 – Martin Luther King Day
- April 5th – Easter
- May 25 – Memorial Day
- July 4 – Fourth of July
- September 7 – Labor Day
- October 12 – Columbus Day
- November 11 – Veterans Day
- November 26 – Thanksgiving
- November 27 – Black Friday
- December 24 – Christmas Eve
- December 25 – Christmas Day
- December 31 – New Years Eve
NEW CUSTOMERS
NOTICE: As of May 31st we will be not admitting any new pups to our daycare or boarding roster until after Labor Day. Our wait list is expected to re-open September 10th. Please email us at play@pupsnh.com to book. Have a great summer!
REQUIREMENTS TO BOOK
- All dogs must pass a temperament test to participate in daycare or boarding programs, at a cost of $25
- All dogs must have proof of rabies, distemper, and kennel cough vaccines
- Dogs over 8 months must be spayed or neutered
- Dogs must come to daycare at least twice after the temperament test before they can board
- Once approved, your dog must attend daycare at least once every 6 months to stay active in our system
We proudly support our troops and first responders by offering a 10% discount on all services. Simply mention your service to a front desk staff member and we will add it to your account.
Facility POLICIES
ELIGIBILITY
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While your dog may pass the temperament test, this is not a guarantee that daycare will always be the right solution for your dog. In some circumstances, a dog may become ineligible if the staff is concerned for the safety of your dog, our staff or other dogs at daycare.
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Please monitor your dog for any changes in behavior as they become more comfortable in the daycare environment.
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Monitor your dog for signs of over-stimulation or excessive fatigue, which may indicate your dog needs a break from daycare. This is especially important as your dog ages.
- Our staff will communicate any concerns and discuss solutions with the goal of creating a happy and safe environment for all dogs at Pups at Play.
- Since we are a daycare-centric facility, all pups who board must pass our temperament test and visit at least twice prior to their boarding reservation. We do not accept last-minute reservations for untested pups but are happy to recommend local boarding facilities and in-home pet caretakers.
DOGS PRESENTING AS SICK
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If your dog is sick, please keep them home.
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If a dog presents with symptoms of coughing, sneezing, hacking, or other illness, they will be quarantined and sent home.
DOGS ATTENDING MULTIPLE FACILITIES
- To minimize the chances of spreading kennel cough, all dogs who attend multiple daycare facilities must wait 2 weeks between visits to another daycare facility.
- Note that dogs can carry kennel cough without presenting symptoms. Please do your part to make sure we manage this risk.
Rates
DAYCARE
Monday – Friday Only
- 1/2 Day (Up to 5 Hours): $20
- Full Day (6am – 6pm): $35
Receive a free full day when you purchase a pack of 10 through our app!
ADD-ONS
- Exit Bath: $25
- Nail Trim/ Dremel: $10
- Peanut Butter Kong: $5
- Enrichment Puzzle: $5
- Holiday Party: $12
DAY BOARDING
Saturdays & Sundays
- Full Day only (8am – 6pm): $35
*Includes enrichment activity and peanut butter kong.
BOARDING
WEEKDAY
| Essential | $50 |
| Standard | $55 |
| Premium | $65 |
*Daycare charge of $35 added to boarding if picked up after 11am Monday-Friday
WEEKEND
| Essential | $55 |
| Standard | $60 |
| Premium | $70 |
*Additional $25 fee applies for boarding on any holiday listed above.
*Dogs that live together can board together in an appropriately-sized kennel if they are from the same family, and a 10% discount will be applied.
©Pups At Play 2026